Refund and Returns Policy:
Thank you for choosing our non-woven bags. We strive to provide high-quality products and excellent customer service. In the event that you are not satisfied with your purchase, we offer the following return and exchange policy :-
- Eligibility :
- To be eligible for a return or exchange, the non-woven bags must be unused, in their original condition, and accompanied by the original receipt or proof of purchase.
- Customized or personalized non-woven bags may not be eligible for return or exchange unless they are defective or damaged.
- Timeframe :
- In Such Case if We Accept Your Product Return Than Returns or exchanges must be initiated within 2 days of the purchase date.
- After 2 days, we may not be able to process your return or exchange.
- Return Process :
- To initiate a return or exchange, please contact our customer service team via phone or email. Provide them with your order details, reason for the return or exchange, and any supporting information.
- In Such Case if your request is approved, we will provide you with instructions on how to return the non-woven bags.
- Return Shipping :
- Customers are responsible for the shipping costs associated with returning the non-woven bags, unless the return is due to our error or a defective product.
- We recommend using a trackable shipping method and retaining the proof of shipment until your return is processed.
- Inspection and Refunds :
- Once we receive the returned non-woven bags, our team will inspect them to ensure they meet the eligibility criteria.
- If approved, we will process a refund to the original payment method within 2 business days. Please note that the refund amount may exclude any shipping or handling fees.
- Exchanges :
- If you wish to exchange your non-woven bags for a different style, color, or size, please specify your preferences when contacting our customer service team.
- Damaged or Defective Products :
- If you receive damaged or defective non-woven bags, please contact our customer service team immediately. We may request photos or additional information to assess the issue.
- We will arrange for the Exchange of the damaged or defective items at no additional cost to you.
- Non-Refundable Items :
- Certain items, such as promotional or clearance items, may be non-refundable. This will be clearly indicated at the time of purchase.